Yard Peek / Legal
Delete your account
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At a glance
Yard Peek is published by ROTUNDA TECH LTD. Open Settings → Delete account in the app, or email contact@yardpeek.com if you no longer have it installed. Verified, accepted requests remove photos and designs from live systems within 24 hours. Cancel your store subscription separately.
1. Delete in the app
In Yard Peek, open Settings → Delete account. Follow the confirmation steps shown in the app. You can use this route for an anonymous account or an account linked to Apple or Google.
Deleting an account ends access to its saved photos, designs and history. Save any designs you want to keep to Photos before requesting deletion. Those exported copies remain under your control.
2. Request deletion by email
You do not need to reinstall the app to request deletion. Email contact@yardpeek.com with the subject “Yard Peek account deletion”. Say that you want your account and associated data deleted. Include the email linked to Apple or Google sign-in if you used it, or your Yard Peek account identifier if available.
We verify that the request relates to your account using available account information. If you use an Apple private relay address, mention it. If you used the app anonymously and do not have the identifier, tell us and we will explain what information can help locate the account. We do not ask for sensitive identity documents, passwords or card details. The 24-hour live deletion period starts after the request is verified and accepted.
3. What is deleted
Accepted account deletion removes your photos and generated designs from our live systems within 24 hours. Account-linked saved work, painted areas and design history are deleted with the account, subject to the retained categories below.
We cannot delete exported or shared copies in your Photos library, another person’s messages or places where you shared a design. You can also delete individual saved work in the app if you want to keep the account.
4. What may be kept and for how long
| Category | Period and reason |
|---|---|
| Backups awaiting expiry | Encrypted database backups are kept for 14 days, then deleted. Backups do not contain photos or designs. If we ever restore a backup, we first re-apply all deletion requests, so deleted accounts and work stay deleted. |
| Required purchase, legal and compliance records | 6 years from the end of the financial year they relate to, as UK law requires. |
| Security logs containing IP addresses and timestamps | 30 days |
| Copies held by AI service providers | We ask our AI service providers to delete generated images after 24 hours and not to store request data. Any copies they keep for safety and abuse monitoring are retained under their own terms, then deleted. |
Backup expiry and legally required retention are separate from removal from live systems. Retained legal records are kept only for the applicable requirement. See the Privacy Policy retention table for saved work, abandoned uploads and unused inputs, or email contact@yardpeek.com for questions.
5. Cancel a subscription separately
Deleting your account does not cancel a store subscription. Cancel it in your store account settings. Uninstalling the app also does not cancel Pro. Cancel at least 24 hours before the current period ends to prevent the next renewal under the store’s rules.
Refunds follow the relevant store process and mandatory consumer rights. If you need help, email contact@yardpeek.com or visit Support.