A little help
Let’s find your next step.
Answers about designs, purchases and your account. If you need a hand, write to us.
Getting started
Can I try it on my own yard?
Yes. Choose or take a photo of your backyard, front yard, patio or deck, or balcony or terrace. You can also try a sample photo.
What is included for free?
You get 1 free design, with no payment details needed. It expires 30 days after it is granted.
Designing
Can I change just one area?
Use Add, Replace or Restyle, then paint the spot you want to edit. Outside the painted area, the photo stays exactly as it was.
What can I keep in a whole-space design?
Choose to keep furniture, lawn, paving or paths. Choose up to 3 new elements, switch on Low maintenance, and pick day or evening lighting.
What can I do with a result?
Compare it with your original using the before/after slider, try another style, keep editing, save to Photos or share it. Find your saved designs in History.
Can I build directly from a design?
Designs are concepts for inspiration, not construction plans. Check plants and costs with a local nursery or landscaper.
Purchases
Do failed designs use my allowance?
No. Failed designs do not count. Unused designs included with Pro do not roll over into the next allowance period.
Do extra designs expire?
No. Extra designs never expire, can be bought without Pro, and still work after Pro ends. They are a one-time purchase, not a subscription.
How do I restore purchases?
Open the app’s purchase screen and use Restore purchases. Use the Apple or Google account that made the purchase. If access still does not appear, email contact@yardpeek.com with the store and the purchase date. Do not send card details.
How do I cancel Pro?
Cancel in the App Store or Google Play subscription settings at least 24 hours before the current period ends. Deleting the app or your Yard Peek account does not cancel a subscription.
Use the same store account that made the purchase. Store restoration applies to supported purchases; one-time consumable purchases are not restored by Apple’s store restoration process. If an extra-design balance is missing, email us so we can check your account.
Privacy & accounts
Do I have to sign in?
No. The app creates an anonymous account with a user ID. You can optionally sign in with Apple or Google. Apple may use a private relay email address.
Can I stop new photo processing?
Yes. Withdraw AI permission in Settings. This stops new requests but cannot undo processing that has already started.
How do I delete my account?
Open Settings → Delete account, or email contact@yardpeek.com. Accepted deletion removes your photos and designs from our live systems within 24 hours. See the account deletion page for retained records.